With a click of a button your customers can chat in real time with multiple customers at once.
The ultimate personal contact. Increase sales and improve your customer care in one go.
K2C WorkFlow consolidates all customer communications in one place with real time updates.
Every Tweet and Facebook posting comes into the Omni-Channel console in real time.
Brings in a customer’s inbound e-mails into the Omni-Channel Console.
Our Listening service monitors the Social Web for ALL comments made TO a company ABOUT a company.
K2C’s full Knowledge Base service. A plug-in which links a company’s Knowledge Database to our K2C Chat service.
Professional Services are available at extra cost to augment and enhance any of our services and link to your CRM.